FAQ

FAQs

Where can I find specials & promos?

Sign-up to our newsletter and stay stunned with our social media for giveaways.


How can I unsubscribe from the mailing list?

We'll be sad to see you go... but we provide an unsubscribe button at the bottom of every Newsletter we send out. If you're having any troubles, please get in touch and we'll help you out.


Can I recycle your bottles?

Yes, all our bottles are recyclable. So please make sure to dispose of them properly.


Can I shop as a guest?

Yes, it is optional to create an account. However, an account is recommended for regular customers, as it is very easy to manage and track every order.


Shipping FAQs


Can you deliver to PO Boxes?

Yes, we can deliver courier bags (up to A4 size) to PO Boxes within Australia. All other parcels with require a physical address.


How much does delivery cost?

Our shipping cost is calculated by the order weight and the destination. All international orders have a weight restriction. Contact us for more details.

Australia Flat Shipping (upto 5kg)  $25.

Rest of the World Flat Shipping (upto 5kg) $45.

For larger orders, please email us.


When will my order ship?

Orders will be dispatched the next working day, upon receiving payment.


How can I track my order?

For orders within Australia, a tracking link will be emailed upon courier pick up. All international customers will be notified once their order has been dispatched.